• Driving Growth.
  • Increasing Revenue.
  • promoting success

The first contact a customer has with a business is often over the phone. But when a customer calls a business and gets placed on hold or transferred, they're frequently met with silence, beeps or poor quality background music. It makes for a seriously frustrating experience. Callers can end up feeling forgotten or wondering "am I even still connected?" In short, a poor on hold experience can lead a customer to become irritated, impatient and ultimately hang up. Worst case scenario? That customer never calls back again.

Audio Republic allows businesses to utilise the on hold experience as a strategic marketing opportunity by producing bespoke on hold audio messages that engages with a highly captive audience.

Our services

On Hold Messaging

Custom messages, mixed with a professional voice and bespoke music that best suits the brand, allows the business to engage and educate their callers, brand polish and create valuable cross marketing opportunities.

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Guide callers to the right person within your business as effeminately as possible; help them reach the right department with a minimum of waiting time and entertain your callers while they’re on hold.

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Out of Hours Messaging

When callers phone out-of-hours, it’s important to still delivery the high level of customer care that’s expected from your company. The business can disseminate important information.

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Business Voicemail

Direct dial or business mobile voicemails can be professionally voiced just like on hold messages, giving a your company that professional sound and personal touch across all of your business.

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Audio Visual

With brand-congruent, mood lifting music on-hold, you’ll keep callers positive and entertained – while projecting the most professional company image to listeners. the rest of your audio branding touch points.

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Our clients

why audio branding

Don’t underestimate the potential of your telephones’ on hold marketing ability to increase sales and enhance your company’s audio branding image

On hold messages can be exciting, informative, educational, amusing, and extremely professional, it is like a talking brochure or your own personal radio station.

The benefits of On-Hold Marketing from AUDIO REPUBLIC:

  • Increase enquiries and sales revenue
  • Psychologically reduce hold time
  • Reduce caller hang-ups
  • Develop cross-marketing opportunities
  • Inform callers of products and services
  • Enhance your corporate image
  • Improve client retention
  • Deliver customer service satisfaction
  • Build relationships with existing clients
  • Motivate customers toward a purchase

Free On Hold Messaging sample

Free no obligation bespoke On Hold Messaging sample

Discover what professional voice over production can do for your business. Contact us today and we’ll produce a free no obligation bespoke on hold messaging sample for your business. Simply fill out the form below or contact us today on +44 (0) 203 745 5511

The best thing is the demo will give you a really good idea of how the finished recording could sound, so you really can try before you buy. Simply fill out the form below or contact us today on +44 (0) 203 745 5511


  • Audio Republic. 86-90 Paul Street, London, EC2A 4NE.
  • +44 (0) 203 745 5511
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