on hold stats

Facts show that on-hold messaging works. In the OHMA survey, 88 percent of respondents said on-hold messaging was a useful marketing tool that added value to their business. And 24 percent said they could attribute actual sales to their on-hold messaging.

On hold time doesn’t have to bring customers to the boiling point. Strategic messaging and music can help can offer callers a perfect feast of information – and keep them on the line.

40% of callers are dissatisfied with the way their calls are handleci by businesses
70% of people are put on-hold for more that 50% of their calls
More than 50% of callers feel more valued f they hear bespoke music and voice messaging
73% of callers will not do business whith a company again if their first call isn’t handled satisfactorily
73% of people wanted to hear something other than beeps or silence on-hold
54% of callers believe a company sounds more professional if they use bespoke music and voice messaging
68% of people are put on-hold for longer then one minute

Free On Hold Messaging sample

Free no obligation bespoke On Hold Messaging sample

Discover what professional voice over production can do for your business. Contact us today and we’ll produce a free no obligation bespoke on hold messaging sample for your business. Simply fill out the form below or contact us today on +44 (0) 203 745 5511

The best thing is the demo will give you a really good idea of how the finished recording could sound, so you really can try before you buy. Simply fill out the form below or contact us today on +44 (0) 203 745 5511

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